Our Privacy Policy

You can read on this page about how we have adapted our management and processing of personal data to ensure compliance with the new General Data Protection Regulation (GDPR), which takes effect 25 May 2018.

Our Privacy Policy

We are concerned about protecting your privacy and personal integrity, and want you to feel confident we will be processing your personal data is in a proper and correct manner. This privacy policy describes how Ebeco AB collects, processes and uses your personal data, along with your related rights in connection with this.

The purpose of our policy is to ensure that Ebeco processes personal data in accordance the provisions of the EU General Data Protection Regulation (GDPR). The policy encompasses all processing where personal data is being dealt with.

The personal data we process

It may arise that Ebeco AB processes the following personal data:

  • Name
  • Address
  • Telephone number
  • E-mail address
  • Photograph
  • User name
  • Password
  • IP address

In general, the personal data that you yourself have chosen to provide, for example via e-mail contact, registration of the warranty or the use of our Guarantee Ebeco web-based service.

Data such as your device ID (MAC address) and network name will also be processed when using the Ebeco Connect app.

We use personal data in order to be able to maintain business relationships, provide you access to our web-based services, provide and manage warranties for our products, plus to communicate with you.

Collection, processing, and retention of personal data

Only individuals whose work is dependent upon access to the personal data have access to it. Personal data is not shared informally or forwarded on to any external party not affiliated with us to in order support our IT systems.

Ebeco AB does not store the personal data longer than is legally permissible or reasonable for the purpose it has been obtained, or until someone manually deletes themselves from our services, registry or newsletter list.


Your personal data is protected from unauthorised persons gaining access, as well as against accidental deletion, by means of our IT security systems. We regularly review our systems and ensure that your information has adequate protection.

Your rights

You are entitled to know what personal data we have and are processing about you, and may request a copy. You also have the right to have incorrect information corrected, and in certain instances, you may also request that data concerning you be deleted. Please note that in some instances there are laws take precedence over the GDPR, which means that in some cases, the deletion of personal data may not be possible.