FAQ

Here is a list of the most common questions we get. Please use your browser's search function to browse the page, press Ctrl + F.

  • Can I have underfloor heating under wall to wall carpet?

    Yes, you can put a carpet on the floor if you have installed underfloor heating. There is no danger... Read more

  • What's your warranty when it comes to underfloor heating?

    Different products have different warranties. For example, we have a 10 year... Read more

  • How big are the electromagnetic fields?

    Electromagnetic fields in underfloor heating is a heavily debated topic. To minimize the... Read more

  • How long is the F-10 frost protection cable?

    Maximum length of F-10 frost protection cable is:External fitting at 100 meters Interior... Read more

  • How much foil can you install together with one thermostat?

    A EB-Therm thermostat can handle 30-35m ² of foil. Larger areas should be linked to a thermostat... Read more

  • Can Cable Kit be casted in?

    Sure, you can cast in Cable Kit. We would however recommend  the product most suited for ... Read more

  • Is it possible to have a Foil Kit for vinyl floors installed in wet areas?

    Unfortunately not. According to the Electrical Safety Authority rules, a 230-volt foil is not... Read more

  • What is the difference between Cable Kit 50, 200 & 300?

    One difference between the kits is the thermostat. There is a number of variations which... Read more

  • Can I add Ebisol and foil directly onto old vinyl?

    No! You must always remove the old vinyl. Plasticizers in the vinyl can dissolve the... Read more

  • Where are you supposed to place the sensor cables?

    The sensor cable should be located on the floor below the thermostat. It lies midway... Read more

  • On which surfaces can Cable Kit be installed?

    Cable Kit can be installed directly onto chip/plasterboard or concrete floors. You can... Read more

  • What's the CC distance?

    Cc stands for centre centre and refers to the cable centre.By dividing the free area by the cable... Read more

  • How can the Cable Board can be breathable?

    The construction breathes because there is a hole in the board and their is a 1 mm spacing in... Read more

  • Does underfloor heating result in reverse moisture migration?

    There is a risk of moisture migration from damp concrete slabs if the insulation is poor... Read more

  • How much does it cost to buy underfloor heating?

    The cost of underfloor heating depends entirely on what particular product best suits... Read more

  • Do you need a particular filler when installing Ebeco Underfloor Heating?

    No, there is no particular need for a special filler. However, we recommend a fiber-reinforced... Read more

  • Where can I buy Ebeco's products?

    Our products are available from our distributors. Read more

  • Why does the LED Light on my Thermostat Flash?

     EB-Therm 350 When an error occurs, the EB-Therm turns off the heat. The LED... Read more

  • How come the buttons on my thermostat does not work?

     The keypad may be locked. If this is the case you will see a small key... Read more

  • How much filler is required?

    A good rule of thumb is to count 1.7 kg / m² and 1 mm layer of filler. For example if... Read more

  • What do you need to know when it comes to flooring regulations in wet areas?

    For flooring in wet areas a sealing layer is required. This applies even if you are not... Read more

  • How do I avoid problems with snow and ice around skylights?

    In the wintertime skylights are often covered with snow. When temperatures rise, the snow melts due... Read more